I’m definitely guilty of putting myself on the pedestal and missing the importance of meeting the educators where they are at. Which straight-away creates disconnection and engagement because the setup is judgement. Taking a neutral position – the observer – is helpful to avoid being pulled into a debate between perceptions. In trying to explain this I try to reframe the purpose of behaviours as being information that they can work with (because they almost always feel like they ‘can’t’ work with behaviours) and a window into the state of the nervous system in that moment. As well as the setup of feeling judged and not good enough, there may also be a sense of feeling out of control, overwhelmed, powerless. So the reframe gives them an anchor. Something to work with and help them see the behaviours differently – and the person in front of them.